Returns & Exchanges

At Quntis, we stand behind the quality of our professional lighting and electronic accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are committed to making it right through a quick and transparent exchange or refund process.

1

Initiate Your Request

Contact our support team at [email protected] within 30 days of delivery with your order number and the reason for your return.

2

Receive Authorization

Once your request is approved, our team will provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.

3

Pack and Ship

Securely package the item in its original packaging including all cables and manuals, clearly marking the RMA number on the outside of the box.

4

Refund Processing

After our technical team inspects the returned electronics, your refund or replacement will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing